Refunds and shipping

Payment problems

• Paid twice, or paid the wrong amount? Tell us with your UPI reference. We'll refund any extra to the account it came from, or adjust your plan if you prefer.
• Paid, but your plan isn't on yet? We switch plans on by hand after checking the payment. If it's taking longer than you expect, message us with your UPI reference.

Refunds

Plans are paid in advance for a fixed period. If something isn't right with your plan, contact us and we'll look at your case. Approved refunds go back to the account you paid from.

Shipping

• We ship kits, cards and standees once your payment is confirmed, to the address you give us.
• You can follow your order in your dashboard as it moves from requested to paid, shipped and delivered.
• Everything arrives already set up for your business. Place it where customers pay and it's ready.

Damaged or not working

If a card or standee arrives damaged or doesn't open your page, message us on WhatsApp or call +91 73910 53671 with a photo and we'll sort it out.