Understand the patient experience beyond the consultation
Patients judge a clinic on more than the treatment: how long they waited, how the staff spoke to them, how easy it was to book. Praisio gives them a calm, private way to tell you.
How clinics and doctors use Praisio
- Ask at billing, not in the consultation room
- Keep the request at the front desk. The patient is finished, relaxed and has a minute to spare.
- Patients choose what's shared
- Some patients would rather not post publicly about their health. They can send feedback privately, and they can still share on Google if they want to.
- Watch the waiting room
- Wait time and appointment ease are default tags, so you'll see quickly whether the front desk needs help.
Where to put your cards
Anywhere the customer is finishing up, with their phone in hand.
- At the billing desk
- In the waiting area
- On the pharmacy counter
Tags you start with
Customers tap these to say what stood out, good or bad. Rename, reorder or add your own in settings.
- Doctor's care
- Staff behaviour
- Wait time
- Cleanliness
- Billing
- Appointment ease
What your customer does
- 1
Tap or scan
The customer taps the NFC card with their phone, or scans the QR code. Your page opens in their browser.
- 2
Rate the visit
Stars, a few quick tags and an optional comment, all on one screen. It takes under a minute.
- 3
Choose where it goes
Share it on Google with their words already copied, or send it privately to you. Both options, for every rating.
Put a card on your counter this week
Create your account, set up your business page, and choose a plan. Your starter kit ships as soon as your payment is confirmed.